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BLUECYBER Inovação em Seguros Ltda, a Brazilian company registered under CNPJ/ME number 43.705.600/0001-68 ("BLUECYBER" or "we"), offers various Digital Life Protection Solutions, including insurance products, to you. The commitment we have made to provide the best Solutions involves our dedication to security and respect for privacy.


Privacy: Your data is safe with us


The commitment we have made to provide the best Solutions involves our dedication to the security and respect for the privacy of the Personal Data you share with us.


When you contract one of our Solutions, we collect some Personal Data to fulfill various purposes: (i) when you contact us; (ii) when we need to update you on a request you made; (iii) to verify if our service provided a good experience; (iv) to share with you new Solutions we have created; (v) when it is necessary to analyze a risk you submitted, accepting or refusing the issuance of the insurance contract; (vi) in the event of a claim or to clarify any doubts regarding our products; (vii) in the analysis of the reported claim; (viii) to collect the premium for your insurance; (ix) to share information about your contract with your Broker when the contract is intermediated by them; (x) to develop, maintain, and enhance the features and functionalities of our website and/or application; (xi) to enable personalized and tailored offers of our Solutions through profile pages, updates, relevant content, and advertising; (xii) to identify profiles, habits, and needs so that we can offer insurance Solutions to you.


By agreeing to the Terms, you acknowledge that we share your data with service providers for the purpose of fulfilling the conditions established in the insurance contract and thereby fulfilling our obligations.


Therefore, by clicking on the "I have read and accept the Terms of Use" box or in any other area with similar information, you agree to the content presented here. Please take a moment to carefully read what we inform you before deciding to continue using our website and/or applications through which we provide our services.


If you do not agree to the Terms of Use ("Terms"), unfortunately, we cannot provide you with access to our services offered through our website and/or applications.




By agreeing to the Terms, you must provide true information about yourself.


On our website and/or application, we may ask you to provide your name, email, and contact phone number. For some specific services, we may request other information considered essential to fulfill your request.


We remind you to ensure the confidentiality of your logins (access usernames) and passwords whenever you access the Internet or applications, especially in the presence of third parties. After all, you are responsible if the use of false or inappropriate information is detected, which may cause any type of harm to BLUECYBER or third parties.


How we contact you


BLUECYBER may contact you through the means you provided on our website and/or application (telephone, email, SMS, WhatsApp).


Before providing any personal information or conducting banking transactions through text messages, chats, or social networks, properly verify that the recipient truly represents any company of the BLUECYBER Group.


Therefore, if you receive suspicious calls or messages requesting transfers, wire transfers, or Pix transactions, or if you identify that you have fallen victim to this type of scam, please inform us immediately:




BLUECYBER or any company within the BLUECYBER Group does not offer loans, investments, or credit products free of charge or for a fee.




You are solely responsible for: (i) all acts or omissions you perform on our website and/or application; (ii) the content you provide (through uploads or other means) on our website and/or application; (iii) the reparation of any and all damages caused to BLUECYBER, its parent company, affiliates, or any third party, whether due to a violation of the Terms or any action taken through the website and/or application.


BLUECYBER, its parent company, and affiliates shall not be held responsible under any circumstances for: (i) any acts, omissions, or damages caused as a result of using our website and/or application; (ii) misuse of our website and/or application, including provided content (through uploads or other means); (iii) any failures, technical impossibilities, or unavailability of the website and/or applications and/or associated operating systems; (iv) the potential installation of viruses, trojans, malware, worms, bots, backdoors, spyware, rootkits, or any other devices that may be created, as a result of your internet browsing.


In the event of non-compliance with any provision of these Terms or any legal provision, without prejudice to other measures, we may, at any time, without the need for any prior or subsequent notice or notification, through any means or form, suspend or restrict access to the website and/or application, or terminate your account with us, and/or take any other necessary actions to enforce these Terms and, consequently, ensure the functioning of our website and/or application.


Third-Party Links


Our website and/or applications may contain links to third-party website(s).


By accepting the Terms, you agree that the presence of such links does not imply endorsement or sponsorship by BLUECYBER of the respective website(s). Therefore, you acknowledge that you are subject to the terms of use that may exist on such website(s).


Intellectual Property


By accessing our website or application, you declare that you will respect the Intellectual Property Rights of BLUECYBER, including any rights related to third parties that may be, or have been, to some extent available on our website and/or applications.


BLUECYBER may include, remove, or update content, features, or software used to deliver its services, without the obligation to inform you in advance of all modifications made.


BLUECYBER possesses the necessary authorizations for the use of the technology employed on its website and/or applications.


Term of Validity


Access to our website and/or application will be available indefinitely, and BLUECYBER may, at its sole discretion, at any time and without any reason or prior notice, delete profiles, deny, suspend, or discontinue access to the website and/or application, temporarily or permanently, without any entitlement to compensation.


Applicable Law and Jurisdiction


These Terms shall be governed, interpreted, and enforced in accordance with the laws of the Federative Republic of Brazil, and the Courts of São Paulo, State of São Paulo, shall have jurisdiction to resolve any doubts arising from this agreement.

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